Updated information Covid-19

Check all the updated information about flights and airline policies on AENA website.

Certified as a safe airport according to the recommendations of the international aeronautical authorities and the guidelines of the World Health Organization.

Bilbao Airport has received the certification of the Airport Health Accreditation program of the Airports Council International (ACI), a program that assesses compliance with the sanitary measures recommended by ACI, the International Civil Aviation Organization (ICAO), EASA, the European Center for Disease Prevention and Control (ECDC) and the World Health Organization (WHO) guidelines, which are in turn aligned with the objectives of the Operational Recovery Plan developed at Aena in the month of April

AHA is the first global program designed specifically for the airport sector in the wake of the COVID-19 crisis. The accreditation has been granted after a careful evaluation of the health measures and procedures that Aena and the Spanish authorities have introduced in all areas and processes of the passenger.

Rules and procedures at Bilbao Airport

In accordance with the regulations established by the health authorities, Bilbao Airport has developed procedures and implemented services and supplies to ensure mandatory social distancing measures and cleaning and hygiene protocols for all the passengers.

Passengers from countries that do not belong to the European Union or the Schengen area (except those under 12 years of age and those in international transit), must present the EU digital COVID Certificate or equivalent. If they do not have said documentation, they will have to fill in the SpTH Sanitary Control Form and present the QR code that is generated. For more information Aena.

The use of the mask in the terminal is not mandatory, although its use continues to be maintained inside the aircraft, buses, shuttles, etc.

Rules and procedures in Bilbao Bizkaia destination

112 is the emergency number for urgent cases.

900203050 is the telephone number of the Health Council for issues relating to the Covid-19 pandemic.

Euskadi has an autonomous health service, Osakidetza, responsible for public health control.


The use of a mask is limited to public transport (buses, taxis, metro, train, etc.), social health centers, pharmacies and nursing homes

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